jili apps Terms and Conditions

These terms and conditions govern the relationship between the jili apps platform and its members. This document is considered a legal agreement. These terms take effect from the moment an account is opened and apply to all use of the platform's services.

These terms may be revised from time to time. The latest version will always be available on this page. Please check this page regularly, as continuing to use the platform after any changes will be considered acceptance of the updated terms.

1.1 Definitions

• "Platform" refers to the jili apps website and mobile application.
• "Member" refers to any registered user.
• "Bet" refers to any amount placed on a casino game or sports bet.
• "Balance" refers to the total funds in an account, which may include both bonus and cash amounts.

1.2 Applicable Law

While using this platform, members are personally responsible for complying with the laws applicable in their own country. jili apps does not provide specific legal advice. If in doubt, consult a legal expert in your country.

To open an account on jili apps, members must provide accurate and complete information. If false information is provided, the platform reserves the right to permanently close the account.

2.1 Registration Requirements

• Each person may open a maximum of one account. Multiple accounts are strictly prohibited.
• The mobile number or email provided at registration must be verified — this is mandatory.
• It is the member's responsibility to keep their login details confidential. This information must not be shared with any third party.
• If an identity verification (KYC) request is made after registration, the member is required to complete it.

2.2 Identity Verification (KYC)

jili apps may verify a member's identity before a deposit or withdrawal, or at any time it deems necessary. A copy of a national ID card, passport, or driving licence may be requested. If documents are not provided within the specified time, the withdrawal process may remain on hold.

All services on jili apps are strictly for individuals aged 21 or above. By registering, a member confirms they meet this age requirement. If it is later found that a member is underage, that account will be cancelled and all related transactions will be considered void.

The platform is committed to preventing minors from opening accounts or taking part in gambling. In line with the responsible gaming policy, members can set their own playing limits and take a temporary break if needed.

On jili apps, the minimum deposit across all payment methods is ৳100 and the minimum withdrawal is ৳1,000. Currently accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, and other major commercial banks).

4.1 Deposit Conditions

• Deposits must be made only from a payment method registered in the member's own name. Third-party deposits are not accepted.
• Deposit amounts are generally credited to the account instantly. Bank transfers may take slightly longer.
• If a deposit fails, the funds will be returned in accordance with the rules of the relevant payment method.

4.2 Withdrawal Conditions

• Withdrawal requests generally take 10 to 45 minutes to process.
• Withdrawals can only be made to the same method used for the deposit — this is a standard security measure to prevent money laundering.
• Withdrawals may be held if identity verification has not been completed.
• To withdraw winnings from bonuses, the wagering requirement must be met (see Section 5 for details).

New members on jili apps receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. Bonus funds cannot be withdrawn directly — they become withdrawable after the wagering requirement is met.

5.1 Wagering Requirements

Winnings earned from a bonus can be withdrawn after wagering the bonus amount 20 times. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a balance of ৳2,500 — and the wagering required will be ৳1,500 × 20 = ৳30,000. Or: a ৳13,400 deposit earns the maximum ৳10,000 bonus, giving a balance of ৳23,400 — and the wagering required will be ৳10,000 × 20 = ৳2,00,000.

5.2 General Bonus Rules

• Each promotion has its own terms, which are clearly stated on that promotion's page.
• Multiple bonuses cannot be used at the same time unless specifically stated otherwise.
• If evidence of bonus abuse is found, jili apps has the right to forfeit the bonus and close the account.
• There is no upper limit on winnings from bonuses, but the wagering requirement must be met.

jili apps has three VIP tiers: Bronze, Silver, and Gold. Each tier offers a weekly cashback benefit, calculated as a set percentage of that week's net loss (total losses minus total winnings).

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

Example: if a Silver member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.5% = ৳100. Moving up to a higher tier depends on activity on the platform. jili apps reserves the right to change the VIP benefit terms and will notify members before any changes.

The following activities are strictly prohibited on the jili apps platform. If any of these are detected, the account will be closed immediately and the balance may be forfeited.

• Using the platform for money laundering purposes.
• Placing bets using bots, scripts, or automated software.
• Attempting to earn bonuses by opening multiple accounts.
• Attempting to profit by exploiting system vulnerabilities or technical errors.
• Behaving abusively or making threats towards customer support or other members.
• Attempting to interfere with the platform's security systems.
• Placing bets using a third party's account or managing an account on someone else's behalf.

In certain situations, jili apps reserves the right to cancel bets or correct results. This includes: technical errors, publication of incorrect odds, or confirmed cases of match-fixing reported by the game provider.

8.1 Dispute Resolution Process

If you have a dispute regarding a bet or transaction, first contact the support team via 24/7 live chat. Providing a detailed description of the dispute, screenshots, and relevant information will help reach a faster resolution. The support team assists in both Bangla and English. jili apps's decision will be considered final, but the member's account will always be heard.

For answers to common questions, visit our frequently asked questions section — many common topics are explained in detail there.

jili apps may suspend or close an account without prior notice for any of the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraud or account abuse.
• Failure to complete identity verification.
• Extended inactivity (12 months or more).

Members may also request account closure at any time. In that case, an opportunity will be given to withdraw any eligible balance. If you wish to self-exclude for responsible gambling reasons, please contact the support team.

jili apps strives to provide the best possible service, but certain limitations of liability apply. The platform is not responsible for:

• Loss caused by an internet connection being interrupted.
• A bet remaining incomplete due to a technical problem on the member's device.
• Loss caused by a software error from a third-party game provider — in such cases, that game provider's own policy applies.
• Service disruptions caused by force majeure events such as natural disasters, cyber attacks, or government directives.

In any situation, jili apps's maximum liability is limited to the total balance in the member's account at the time of the specific incident.

jili apps takes the utmost care in collecting, storing, and using members' personal information. All data is kept secure through SSL encryption. Personal information is not sold to third parties.

For details on how data is used, our cookie policy, and your rights as a member, please read our privacy policy — every aspect of data collection and use is clearly explained there.

11.1 Purpose of Data Collection

• To verify accounts and ensure security.
• To process payments.
• To comply with anti-money laundering regulations.
• To inform members about relevant promotions (with the option to opt out).

jili apps reserves the right to partially or fully amend these terms at any time. For significant changes, members will be notified in advance by email or through the platform.

Continuing to use the platform after any changes will be considered acceptance of the new terms. Members are therefore encouraged to visit this page regularly.

12.1 Contact

If you have any questions or comments about these terms, contact us via 24/7 live chat or by email. To learn more about jili apps, visit the about us page, where the platform's background and goals are discussed in detail.

Support email: [email protected]