jili apps Responsible Gaming
Gaming is meant to be fun — and it stays enjoyable only when you play within your limits. jili apps believes the safety of every player is the top priority.
Gaming is for entertainment, not addiction
Casino games and betting at jili apps are primarily a form of entertainment. If a player starts spending beyond their weekly budget or begins to see gaming as a main source of income — that is a sign to be careful. We want to remind every player: gaming is not a reliable way to earn money.
Our Terms and Conditions clearly state that every player must play within their personal limits. Setting your own limits on deposits, bet amounts, and session duration is the most effective approach.
If you have any questions or concerns, our FAQ page has more information on responsible gaming. Our support team responds in Bengali and English via live chat and email, 24 hours a day, 7 days a week.
jili apps believes in transparency. Our Privacy Policy details how player information is protected and how self-limit or self-exclusion requests are processed.
Our Commitment
We ensure that every registered account holder is a verified adult. Voluntary limit requests are applied within 24 hours.
Keep in Mind
Never play with borrowed money or money you cannot afford to lose. Placing more bets to try to recover losses only makes the problem worse.
Set Your Own Limits
jili apps offers several tools that let you manage your own gaming experience.
Deposit Limit
Set a maximum deposit amount for yourself on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately; raising it takes effect after 72 hours.
Deposit ControlSession Time Limit
Decide in advance how long you will play in one session. Once the time is up, the system will automatically log you out.
Time ControlLoss Limit
Once you have lost a set amount, betting will automatically stop for that day or week — before any further loss occurs.
Loss ControlBreak Mode
Pause your account for a few hours or a few days. During the break, deposits and betting are not available.
Temporary BreakSelf-Exclusion
Exclude yourself completely for anywhere from 3 months up to 5 years. Your account cannot be reactivated during this period.
Permanent ExclusionAccount Lock
If you feel your gaming is getting out of control, let us know via live chat or email — our support team can deactivate your account immediately.
Emergency ProtectionSubmit a Self-Exclusion Request
Fill in the details below or contact us directly via live chat. Your request will be processed within 24 hours.
When Should You Be Careful?
If any of the following signs apply to you, it is time to take a break.
If You Feel You Need Help
Asking for help is not a weakness — it shows awareness. Consider the following options.
Tell Family and Friends
Letting someone close to you know about the situation is the first and most important step. They can help you make the right decisions.
Professional Counselling
Talk to a psychologist or addiction specialist. Professional mental health counselling services are now widely available in Bangladesh.
Our Support Team
Contact jili apps via live chat or email (in Bengali or English) and we will arrange account limits or exclusion for you.
Three Ways to Get Help
Live Chat Support
jili apps live chat is available 24 hours a day, 7 days a week. Speak directly in Bengali — self-limit or account exclusion requests are processed immediately.
Email Support
Write to us with your concerns — Bengali or English is equally welcome by email. Our support team will handle your request with full confidentiality.
Professional Counselling
For gaming addiction, both family support and professional mental health counselling are important. Make a decision on your own or together with your family, and seek a counsellor's help if needed.
jili apps Commitments and Responsibilities
jili apps never encourages anyone who is showing clear signs of addiction to continue gaming. Our support team is trained to handle responsible gaming requests.
We follow a strict age verification process. A request to verify your identity may come at registration or at any later stage — this is for your protection. Every account holder must be 21 years of age or older.
Playing on someone else's account or allowing others to use your account is strictly prohibited and may result in account closure. Visit our About Us page to learn more — it covers the platform's values and safety information.
If you ever feel that your own or a loved one's gaming habits are getting out of control — do not wait, contact jili apps via live chat. Our team is here for you, without judgment.
Key Information
- Minimum age: 21
- Deposit limits take effect immediately
- Self-exclusion: 3 months to 5 years
- 24/7 live chat and email support
- Support in Bengali and English
- Requests processed within 24 hours